Your ClickUp list is closed. All thirteen tickets in ElsFine SLA are built and running, including Price on Request, the only one marked High, which had been open since 10 June. Sudosky quoted 52.5 hours for ten of the thirteen.
Your four Production Website emails of 10 and 12 August are built in full: the eleven item columns in the order you listed them, the manual exchange rate, the producer's margin, editable items and suppliers with as many contact people as you deal with, and Margins A through J selectable in all three places you asked for.
97 pieces, 9 categories, priced across all six regions.
02 What it replaced
One application, so a change to one exchange rate reaches everywhere and a paid order reaches the workshop without anyone retyping it.
Was
Now
A storefront search engines could not read
One storefront, six price lists, SEO built in
A rented admin you could not get your own data out of
Your admin, your database, your data
An eight-year-old workshop app, every web order retyped by hand
Orders reach the production board on their own
Ivan's Numbers price calculator, fed by hand
The calculator inside the same system as the shop
03 What is still to build
A. Finishing what is started
Included. Weeks, not months.
Order email layouts to your design Your PDFNamed on ClickUp ticket 10 since June. Both emails carry the order, the embossing and the costs already. The layout is the missing piece.
Front end look and feel Your listNine settings carry the whole look, so most of your list is a one-line change each.
The wholesale order form as you actually use it, rather than the trade quote we built first
Stock consumption, so the count maintains itself instead of depending on someone remembering
This is a workshop change, not a screen. It needs you and Ethel.
B. The connections
Quoted separately before any of it starts. See section 5.
Xero, both directions. Prices pushed out, supplier invoices pulled in so an item re-costs itself. You said this one is worth money to you, and it is the reason Xero has never been up to date.
Safari & Outdoor. Purchase orders on custom pieces, revenue share on South African sales, and whatever their IT lead needs from us. Cape Town opens in November.
Courier accounts. FedEx, DHL and UPS alongside Courier Guy, which is already in.
C. Marketing
Inside the retainer.
Newsletters. Your roughly 10,000 contacts, segmented by country, sent from your own system. Replaces Brevo and the uploading.
Google Ads and Meta, with conversion reporting, so spend is judged on what came back rather than on faith.
Reviews and testimonials on the site, where they do the convincing for you.
Not covered here: the TCC site, Felti, and Mila Wine. Quoted when you want them.
04 What we need from you
The honest list of what is holding things up. All of it is minutes of your time, not days.
Clean slate, or keep the import.We copied all 97 pieces across. You said you would rather enter items fresh because the old data carries redundant and mispriced rows. Either answer is fine. Everything downstream waits on it.
Your margin figures.Producer's margin, waste, shipping, duties. All built, all selectable, all sitting at zero until you give us numbers.
Confirm which rate is which.Your fixed sticker multiplier against the live market rate. We have them the right way round and we want you to say so out loud, because the wrong way round overcharges by 1.75 times or gives away 43 percent of an export sale.
The order email layout PDF.
Your branding list.
Five or six client testimonials, and a Google Business Profile.You have neither. It is the cheapest item on this page and it converts better than anything else on it.
Confirm orders@elsfineleather.co.za as the address the workshop copy goes to.
05 Terms
Retainer
R8,000 per month, as agreed on 31 July.
Covers
Hosting, the platform, support, changes, and the marketing in section 3C. We are not counting hours and do not intend to start.
Starts
1 September 2026.
Term
Twelve months, then 60 days notice from either side.
Billing
Monthly in advance, first working day, by EFT.
The build to date
Carried by us. There is no invoice for it and there will not be one. Everything in section 2 was built in under three weeks, across roughly 25 releases, against a list another firm had quoted at 52.5 hours for ten of its thirteen items. We are carrying it because we would rather begin this by handing you the thing built than by handing you a bill. It is not a rate to expect again. It is what it cost us to show you who we are.
The rest of it
Phase B is quoted before it starts. Nothing begins without your yes in writing.
Ad spend is yours, paid straight to Google and Meta. We never mark it up and never touch it.
Third-party costs at cost, itemised on the invoice. Domains, mail, hosting beyond what is included.
Anything out of scope gets quoted first. Always, without exception.
06 How we work
No lock-in. The code and the database are yours. If this ends tomorrow you take all of it and any competent developer can carry on. Given what the last two builds cost you, that matters more than anything else on this page.
Nothing goes live without you seeing it first. You have watched us work for three weeks. That is the pace and that is the process.
A mutual NDA follows separately, as discussed on 31 July.
Reply agreed and we will invoice on 1 September. That is the whole process.
You said your contract is a handshake. Ours is too, and this page exists so that the handshake has something written next to it, not instead of it.